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Blue screen / random shut downs
Posted: Sat Aug 21, 2010 10:53 pm
by joe4holly
I gotten 3 blue screens of death in 3 hours . + had loads more. Im taking It just needs a new install as some files are messed up ? I upgraded to i5 and 4 gigs of ram with a new motherboard so not sure it that :/
Code: Select all
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional information about the problem:
BCCode: a
BCP1: 00000028
BCP2: 00000002
BCP3: 00000001
BCP4: 828520E9
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\082110-15444-01.dmp
C:\Users\Joe\AppData\Local\Temp\WER-22807-0.sysdata.xml
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Re: Blue screen / random shut downs
Posted: Sat Aug 21, 2010 11:00 pm
by Comadevil
U didn't make a new Windows install after upgrading mobo and CPU??
Big fail, i would say
Re: Blue screen / random shut downs
Posted: Sat Aug 21, 2010 11:21 pm
by joe4holly
I did make a clean intall.... Shall I just use a other copy of win 7 and try again ?
Re: Blue screen / random shut downs
Posted: Sun Aug 22, 2010 1:04 am
by Comadevil
U can try but i doubt that it is the problem.
Is the cooling of ur system good?
Did u check CPU's temp during working?
DO the crashes appear randomly or when the system is under heavy load?
How many weatts does ur power supply have? Which vendor?
Re: Blue screen / random shut downs
Posted: Sun Aug 22, 2010 1:57 am
by joe4holly
[quote=""Comadevil""]U can try but i doubt that it is the problem.
Is the cooling of ur system good?
Did u check CPU's temp during working?
DO the crashes appear randomly or when the system is under heavy load?
How many weatts does ur power supply have? Which vendor?[/quote]
I have got front and back fan with stock cpu fan. I went to install a program to check my CPU temp , blue screen , went to try again and blue screen. Crashes happen randomly but more when system is running a few programs like aoe3 and firefox. I got 500w psu never had a problem with it.
This is what I got from novatech
http://www.novatech.co.uk/novatech/prod ... 5764G.html
EDIT:
Not sure if that helps ?
Re: Blue screen / random shut downs
Posted: Sun Aug 22, 2010 7:59 am
by StrokeyBlofeld
I'd be tempted to check that the cooler is on your cpu correctly, those temps are pretty high for an idle cpu.
Re: Blue screen / random shut downs
Posted: Sun Aug 22, 2010 2:48 pm
by Comadevil
For stock cooler those temps are ok
Re: Blue screen / random shut downs
Posted: Sun Aug 22, 2010 3:01 pm
by Comadevil
@joe:
Make a memtest
http://www.memtest.org/
and get the following information if it shuts down again
Example
Technical informations:
*** STOP: 0x0000008E (0xC0000005, 0x95A05CD6, 0x9C82F708, 0x00000000)
*** nvlddmkm.sys - Address 95A05CD6 base at 95A00000, DateStamp 47872aac
Re: Blue screen / random shut downs
Posted: Sun Aug 22, 2010 3:01 pm
by jerom
Does that blue screen of death say: "dumping physicall memory" since if that's the case I have that problem too occasionally.
Re: Blue screen / random shut downs
Posted: Sun Aug 22, 2010 4:28 pm
by joe4holly
I didnt get How to use memtest so I just turned off auto restart to get the error code.
*** STOP: 0x0000008e (0xc0000005, 0x9F0A2AD8, 0X913F1904, 0X00000000)
*** kerneld.wnt - Address 9F0A2AD8 base at 9FOA2000, DateStamp 42e505e2
Re: Blue screen / random shut downs
Posted: Sun Aug 22, 2010 4:42 pm
by Comadevil
This points to driver or hardware problems
Install the newest drivers or make a new CLEAN install, so don't make a install over the old installation
U can also analyze it more with
http://www.resplendence.com/download/wh ... dSetup.exe
Memtest
Download the ISO
http://www.memtest.org/download/4.10/me ... 10.iso.zip
Burn it on CD, put it into ur DVD drive and boot ur comp from DVD. Memtest will start automatically
Re: Blue screen / random shut downs
Posted: Sun Aug 22, 2010 5:52 pm
by joe4holly
Memtest gave me Pass with no errors.
With WHocrashed I found:
ntkrnlpa.exe -MEMORY_MANAGEMENT / POOL_CORRUPTION_IN_FILE_AREA / IRQL_NOT_LESS_OR_EQUAL
hardware_ram - MEMORY_MANAGEMENT
Re: Blue screen / random shut downs
Posted: Sun Aug 22, 2010 6:07 pm
by Comadevil
Well the whole thing points to RAM
Here are some things u can do
- Remove the ram and install it again
- increase timings in BIOS
- decrease speed of RAM in BIOS
- Let Memtest run a longer test over night
- remove one ram stick and see if the errors still occur, if they still occure remove the one left and install the other one
Re: Blue screen / random shut downs
Posted: Sun Aug 22, 2010 11:52 pm
by joe4holly
Got a new number on the blue screen
*** STOP: 0x0000000A (0x000000014, 0x00000002, 0x00000000,0x828a45f1
Firefox crashed had to log out and back in and then blue screen.
I still have to using xp/vista and testing the RAM. Or should I just take it back as they said it was tested ?
Re: Blue screen / random shut downs
Posted: Mon Aug 23, 2010 12:11 am
by Comadevil
Points also to RAM
It seems it wasn't really tested.
I would contct ur seller and stating ur problem that everything points to RAM/Hardware.
Memtest overnight also helps.
This fast memtest doesn't always show all errors